This Privacy Policy explains how IntentCtrl ("we," "us," or "our") collects, uses, discloses, and protects information when you visit intentctrl.com (the "Site") or use the IntentCtrl SDK, cloud platform, and related services (together with the Site, the "Services"). By using the Services, you agree to this policy and our Terms and Conditions. If you do not agree, please do not use the Services.

Information we collect

We may collect:

• Information you provide — such as your name, email address, company name, and messages you send through contact forms, email, or chat.
• Account and billing information — such as your email address, username, and payment-related data processed by our payment providers (we do not store full payment card numbers on our servers).
• Technical and usage data — such as IP address, browser type, device information, pages viewed, and referring URLs, collected through cookies and similar technologies (see below).
• SDK usage data (cloud platform only) — If you use the cloud platform, we may collect session history, tool usage, and analytics to provide and improve the service. Self-hosted deployments send no data to us.

How we use information

We use the information we collect to:

• Provide, operate, and improve the Services;
• Respond to inquiries and communicate about your account;
• Process payments and send invoices or receipts;
• Analyze usage of the Site and cloud platform to improve content and performance;
• Comply with legal obligations and enforce our terms;
• Send service-related messages (you can opt out of marketing emails where applicable).

Legal bases (where applicable)

Depending on your location, we rely on one or more of: your consent; performance of a contract; our legitimate interests (such as operating and securing the Services); and compliance with legal obligations.

Sharing of information

We may share information with:

• Service providers who assist us with hosting, analytics, email delivery, customer support, or payments, subject to appropriate safeguards;
• Professional advisers where required (for example, auditors or lawyers);
• Authorities when required by law or to protect our rights and users.

We do not sell your personal information.

Cookies and analytics

We use cookies and similar technologies to remember preferences, measure traffic, and understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.

SDK and your data

The SDK runs entirely in the browser. When self-hosted, it communicates only with the LLM endpoint you configure — we do not have access to those requests or responses. If you use the cloud platform, session history and tool usage are stored to provide the service. You are responsible for reviewing your chosen LLM provider's privacy policy.

Data retention

We retain information for as long as needed to provide the Services, meet legal, tax, and accounting requirements, and resolve disputes. Retention periods vary depending on the type of data and the context.

Security

We implement reasonable technical and organizational measures to protect personal information. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

International transfers

If you access the Services from outside India, your information may be processed in India or other countries where we or our providers operate. We take steps designed to ensure appropriate protection consistent with this policy and applicable law.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, contact us at the email below. You may also have the right to lodge a complaint with a supervisory authority.

Children

The Services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the "Last updated" date. Continued use of the Services after changes constitutes acceptance of the updated policy where permitted by law.

Last updated: June 28, 2026

Contact

For privacy questions or requests: contact@intentctrl.com